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Location: - (Iowa, Mid-West United States, USA)
Company: Land O' Lakes
Open Til: 10-May-12
Industry Sector: Agribusiness
Industry Type: Customer Service
Career Type: Customer Service
Job Type: Full Time
Minimum Years Experience Required: N/A
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Customer Service Representative
Location:IA-Fort Dodge-2827 8
Territory (if applicable):
Business Unit:Supply Chain includes facilities and processes that operate to manufacture a finished product from raw material and deliver to the end-user. This business unit enhances competitive advantage, efficiency, innovation, quality and consistency.
Position Purpose:To organize and coordinate distribution of seed products within a specific geography. Contact seed customers and work with them to arrange shipping of on-order seed products. To verify and organize customer information and create all corresponding paperwork needed to move and invoice seed product. To be a point of contact for customers regarding shipments and questions surrounding invoices for their shipments including disputes. Responsible for individual shipments, but part of team effort to meet goals set by management.
Required (Basic) Experience & Education:Minimum of 2 year college degree.
3-5 years customer service experience.
Required Competencies & Other Skills:Excellent Computer skills, Good communication skills verbal and written, Excel skills, Well organized, Team player, Ability to multi-task, Attention to detail
Preferred Experience & Education:Bachelor's Degree in Business, Supply Chain, Agriculture, or related field.
Preferred Competencies & Other Skills:
Percentage of Travel:
Land O'Lakes, Inc. offers a competitive compensation and benefits package, including medical and dental insurance, retirement savings account, tuition reimbursement, PTO, paid holidays, and employee development opportunities. Land O'Lakes, Inc. is an Equal Employment Opportunity and Affirmative Action Employer. Land O'Lakes,Inc. enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.