January 18, 2017
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What Great Managers Do Differently
By Susan M. Heathfield, Human Resources Expert

Great managers break every rule perceived as conventional wisdom, when dealing with the selection, motivation, and development of staff. So state Marcus Buckingham and Curt Coffman in First, Break All The Rules: What the World’s Greatest Managers Do Differently, a book that presents the findings of the Gallup organization’s interviews with over 80,000 successful managers.

An Overall New Approach to Human Resource Development

The insight most commonly expressed during the interviews with 80,000 great managers challenges traditional human resource management and development beliefs. Thousands of great managers stated variations on this belief: “People don’t change that much. Don’t waste time trying to put in what was left out. Try to draw out what was left in. That is hard enough.” (p. 57)

The implications of this insight for training and performance development are profound. This insight encourages building on what people can already do well Instead of trying to fix weaker skills and abilities.

The traditional performance improvement process identifies specific, average or below performance areas. Suggestions for improvement, either verbal or in a formal appraisal process, focus on developing these weaknesses.

What great managers do instead, is assess each individual’s talents and skills. They then provide training, coaching, and development opportunities that will help the person increase these skills.

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Featured Employers
Featured Employers

BASF is the world’s leading chemical company. Their portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas.
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For over six decades, Pilgrim's has produced healthy, high-quality food products that go into some of the world's finest recipes.
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Reliability, perseverance, and innovativeness: It is these qualities that make CLAAS a strong partner to the world’s agricultural industry.
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Stine Seed Company
Stine Seed Company
Stine Seed Company, headquartered near Adel, Iowa, is focused on developing and marketing the world's best-performing corn and soybean seed.
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Ag 1 Source
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Founded on Integrity, Ag 1 Source is the most trusted and reliable recruiting firm in the agriculture industry.
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USA Jobs
USA Jobs
LIMS Developer
Dow AgroSciences
Indianapolis, Indiana

Sales Intern (Ref No: 2017-9881)
Valent USA Corporation
Mid-West United States

Quality Systems Manager
St. Joseph, MO, Mid-West United States, USA

Internal Audit - Senior Manager
Parsippany-Troy Hills, New Jersey

Experienced Farm Mechanic
Buy Sod, Inc.
Tarboro, North Carolina

Sales & Marketing Manager-Darwin Perennials
Ball Horticultural Company
West Chicago, IL - based position

Assistant Mill Manager(Ref No: 576)
JBS Five Rivers Cattle Feeding LLC
Dalhart, Texas

Field Service Technician
Independent Ag Equipment
Biglerville, Pennsylvania

Sales Specialist -Agribusiness
Ingredion Inc.
Stockton, California

Greenhouse Grower
Cavicchio Greenhouse, Inc.
Sudbury, Massachusetts

Sales Manager
Perfect Blend LLC
Fresno, California

Sales Representative
Eastern US

Regional Sales Manager
Greeley, Colorado

New Hampshire Association of Conservation Districts
Cheshire, Sullivan, Grafton, Coos counties, New Hampshire

Production Well-Being Specialist
Iowa Select Farms
Iowa Falls, Iowa


Canada Jobs
Canada Jobs
Print and Online News Reporter
Guelph, Ontario

Business Representative-Yorkton (Ref No: 1603849)
BASF Canada - We Create Chemistry
Yorkton, Saskatchewan

Safety Coordinator
Farmers Edge Inc.
Winnipeg, Manitoba

Grain Originator
Ceres Global Ag Corp
Northgate, Saskatchewan

Production Specialist (DSP)
Charlottetown, Prince Edward Island

General Manager
AGT Foods Canada
Calgary, Alberta

Jersey & Protein Breeds Manager
North America

Business Representative - Central East Alberta
Limelight Recruitment Inc.
Central East Alberta

Product Manager – Farm Animal Business Unit
Merck Canada
Montreal, Quebec

Purchaser/Production Planner
OmniPet Nutrition
Abbotsford, British Columbia

Professional Turf Salesperson
DLF Pickseed Canada Inc.
Lindsay, Ontario

Relationship Manager
Farm Credit Canada
Surrey, British Columbia

Recruiter Jobs
Environmental/Maintenance Supervisor #2511
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Southeast, Iowa
Regional Operations Manager (Pet Food)
Topeka, Kansas


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